Shipping policy

Shipping & Delivery Policy

Last Updated: July 2026

Thank you for shopping with Alpha Royal Clothing. We are committed to delivering your order safely and efficiently throughout South Africa.

Delivery Areas

We currently deliver nationwide within South Africa.

At this time, we do not offer international shipping.

Order Processing

Orders are processed Monday to Friday, excluding weekends and public holidays.
Orders are typically processed within 1–2 business days after payment has been successfully confirmed.
During sales, promotions, holidays, or peak shopping periods, processing times may be slightly longer.

Once your order has been processed and dispatched, you will receive a confirmation email with your tracking information.

Estimated Delivery Times

Estimated delivery times are:

Major cities and metropolitan areas: 2–5 business days
Regional and outlying areas: 3–7 business days
Remote locations: Up to 10 business days

Please note that these delivery times are estimates and may vary depending on your location and other factors beyond our control.

Shipping Fees

Shipping costs are R150.00 nationwide.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your parcel until delivery.

Delivery Requirements

To ensure successful delivery, please make sure:

Your delivery address is complete and accurate.
A valid contact number is provided.
Someone is available to receive the parcel during normal delivery hours where a signature may be required.

Alpha Royal Clothing cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Failed Deliveries

If delivery cannot be completed because:

The delivery address is incorrect or incomplete;
No one is available to receive the parcel; or
We are unable to contact you using the details provided,

the parcel may be returned to us. Any additional shipping costs required to resend the parcel may be the responsibility of the customer.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control, including: